Renewing an expiring inactive team in Microsoft Teams

All Microsoft Teams have a life cycle of one year. If the Team is active at its annual expiration date, it will automatically be renewed.

If a Team hasn't been actively used as it approaches its annual expiration date, it is considered inactive. If your Team is inactive, then you, as an owner, will need to manually renew it. There are three methods by which you can do so.

If you don't renew your Team by its expiration date, you will receive an email message indicating that your Team has been "soft-deleted". You will still be able to renew and recover the Team while it's in this state for up to 30 days post-expiration. However, if you don't renew it within these 30 days, the Team and all associated data will be permanently deleted and unrecoverable.

Renew via settings in Teams

  1. Go to the expiring team and click the ellipses (...) > Manage team.
    Teams with ellipses and Manage team chosen
  2. Click the Settings tab.
    Teams with setting tab selected
  3. Scroll down and select Team expiration, then click Renew now.
    Teams renew now

Renew via notification within Teams

  1. At the right, near the ellipses, hover over the warning triangle icon to see the upcoming expiration date. 
    Teams warning triangle with notification open
  2. Click the warning triangle icon and select Renew team.
    Teams triangle icon selected with Renew team available
  3. Scroll down, select Team expiration, then click Renew now.
    Teams renew now

Renew via email notification

  1. 30 days, 15 days, and one day prior to your team's expiration, you will receive an email message from Microsoft Online Services Team to remind you about it. If you do nothing, your team will expire. To renew, click Renew group.
    Email message with Teams expiration notice. Renew now highlighted
  2. When directed to a web page to confirm renewing the group, click Yes.
    Renew group on web page

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) option 2, or consultant@northwestern.edu.




Keywords:ms active   Doc ID:98477
Owner:TSS Tier 2 .Group:Northwestern
Created:2020-03-05 12:32 CDTUpdated:2020-04-27 15:20 CDT
Sites:Northwestern
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