Email and Modern Authentication

To view your Exchange (Microsoft 365) account on your device or computer, you may need to take additional actions depending on the email program and device you use. Use the information below if one of these situations applies to you.

Android

Action

Mail app on iOS v11 or higher

Action

Mail app on iOS v10 or lower

Action

Notes

  • Older devices may not be able to support upgraded versions of the iOS or the latest version of Outlook. These devices will no longer be able to access Northwestern email.

Apple Mail on macOS Catalina (v10.15) or Mojave (v10.14)

Action

Apple Mail on macOS High Sierra (v10.13) or Sierra (v10.12)

Action

Notes

  • Some older computers may not be able to support upgraded versions of the macOS or the latest release of Outlook. You may need to access your account using the Outlook Web App (OWA) at https://office365mail.northwestern.edu

IMAP (e.g., Thunderbird)

Action

Outlook for Windows 2013/2010

Action

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at consultant@northwestern.edu.




Keywords:office 365 O365 M365 email mail outlook "apple mail" thunderbird app gmail   Doc ID:95728
Owner:TSS Tier 2 .Group:Northwestern
Created:2019-11-11 12:45 CDTUpdated:2021-02-25 12:45 CDT
Sites:Northwestern
Feedback:  70   70