Applications Interacting with Office 365 mail with Duo multi-factor authentication
There are many applications which interact with some part of Exchange (email, calendar, contacts) which may be impacted as basic authentication is discontinued for Office 365 (O365). Learn more about potential actions needed for known applications below.
Zoom Contact and Calendar Integration
Users may need to reauthorize calendar and contact integration with Office 365 email. Users may also notice that Zoom contacts and calendar may no longer be updating as expected. To correct this, follow these steps:
Go to https://northwestern.zoom.us and login
Go to Profile and then scroll down to the Calendar and Contact Integration section
Choose what you want to sync to Zoom (Calendar, Contacts, or both) and click Next
Click Authorize – do not change the EWS URL
Sign in to your Northwestern Office 365 email
Accept permissions requested
After waiting a few minutes, check your meetings and contacts in the Zoom app to ensure that they are displayed
You may need to close the Zoom Desktop App and relaunch it for this to take effect.
While Jabber can still be used to make phone calls, once basic authentication is decommissioned the interface to Exchange that allows for sharing of presence will no longer function. Also, users may not see their full calendar schedules in the Jabber client, instead seeing Webex meetings only. Lastly, Webex meetings in your Personal Webex room scheduled by using "@webex" in the location field of a meeting invite will not be displayed in Jabber.
Cisco’s latest update indicates a version of Jabber which supports modern authentication will be released late summer 2020. After its release, Northwestern University IT will need to conduct testing and package the new version for distribution.
Skype for Business
Use Microsoft Teams
This product is no longer operable or supported within Northwestern University. It may be safely deleted from the device.