Managing permissions in the Self-Service Group Management Tool

The Self-Service Group Management Tool (Cayosoft) is a hybrid group management tool that enables group owners to manage system permissions and membership in AD groups via a simple user interface. This approach allows Exchange Distribution List owners as well as owners of SMB Research groups, and Box groups, and the ability to manage permissions to their systems via AD groups in a single easy to access portal that supports Office 365. Note: This system does not allow management of NUValidate (Sailpoint) groups.

Logging in to the Self-Service Group Management Tool

Viewing groups I own

  • Click My Organization
  • Click My AD Groups
  • Leave all Search fields blank, then click Search
  • A list of all groups you own will appear

Adding people to groups I own

  • Click on the checkmark to the left of the group you wish to make changes to
  • Click Membership in the Actions column to the right of your groups
  • In the Find field, enter the Name, Net ID or email address of the user you wish to add to your group, then click Add.
  • Click the checkmark to the left of the user you wish to add
  • Click Select, then click Update

Removing people from groups I own

  • Click on the checkmark to the left of the group you wish to make changes to
  • Click Membership in the Actions column to the right of your groups
  • Scroll to find the user you wish to remove
  • Click the checkmark to the left of the users' entry
  • Click Remove Member(s), then click Update

Signing out of the AD Group Management Tool

  • At the upper right of your window, locate your Net ID beneath the Person Icon
  • Click the Person Icon then click Sign Out

Known Issues

  • Internet Explorer is not recommended. For a better experience, please use Mozilla Firefox or Google Chrome 
  • The Change History report shows a blank value in the Previous Value column. 
  • When adding multiple users to a group, enter one or more net id's, names or email addresses separated by a ; (semi-colon). Using anything other than a semi-colon when adding more than one user at a time will cause nothing to happen. No alerts or errors will appear. 
  • If you manage more groups than shown in the display dropdown, you will not see all of your groups. Set default to All if needed. 
  • The Display Name field may be blank prior to saving changes to a group. The field populates once saved. 
  • There is a 20-minute delay for changes to replicate between OWA and the Self-Service Group management interfaces
  • Logging in to the tool from mobile devices is not supported. 
For more information on working in the Self-Service Group management interface, see the Cayosoft Knowledge Base.



Keywords:Cayosoft "Active Directory" Groups AD Box "Distribution List" SMB   Doc ID:86126
Owner:TSS Tier 2 .Group:Northwestern
Created:2018-09-28 13:38 CSTUpdated:2018-11-12 12:13 CST
Sites:Northwestern
Feedback:  2   0