Transferring a call to your office phone number using your Cisco 7841 phone

Follow these steps if you're on the phone with someone and want to transfer them to someone else.

  1. Press the Transfer Transfer button.
  2. Enter the phone number you want to transfer them to.
  3. Announce the call (optional).
  4. Use the Swap softkey to toggle between calls (optional).
  5. To reconnect to the conference if a called party isn't joining, press the Cancel softkey, then press the Pulsing Green Line button to reconnect to the original caller (optional).
  6. Press the Transfer Transfer button.
For more information see Cisco How-to Videos  or Cisco 7841 User Guide.

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at

Keywords:Forward, move, send   Doc ID:76300
Owner:TSS NetComm .Group:Northwestern
Created:2017-09-04 16:04 CDTUpdated:2019-02-04 11:59 CDT
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