Installing WebEx Productivity Tools on Windows

WebEx Productivity Tools allow you to schedule, start, and join meetings quickly without going to the Northwestern WebEx site. Once you've installed the WebEx Productivity Tools, just select the WebEx ball in Outlook to add a WebEx meeting to your calendar invitation.

Follow these steps to install and configure the WebEx Productivity Tools. Note that you will need admin access to your computer to install the software.
  1. Log in to WebEx at If this is first time you're logging in, you will be prompted to download and install WebEx Productivity Tools. If you aren't prompted, select the Meeting Center tab and go to Support > Downloads.
  2. Once the ptools.msi has completed downloading, the installation wizard will automatically open. Install the software as you would any other software application. If you need assistance or admin access to install software, contact your local tech support personnel.
  3. Once the software has been installed, configure it with the following information and click Login when you're done:
    1. Site URL:
    2. User Name: your NetID
    3. Password: your NetID password
  4. In the Online Passport, enter your NetID and NetID password and press Log In.
  5. Click OK to complete the installation. At the bottom of your screen a pop-up window will display introducing you to the WebEx Productivity Tools. Close this window.
    WebEx Pop-up
  6. A WebEx icon is now available in your system tray.
    WebEx System Tray
  7. Open Outlook. In the Home tab, the WebEx ball shows the Productivity Tools available to you.
    Outlook WebEx Tools

See Also:

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at

Keywords:outlook schedule calendar meeting online   Doc ID:74479
Owner:TSS Tier 2 .Group:Northwestern
Created:2017-07-06 09:28 CSTUpdated:2019-02-04 10:58 CST
Feedback:  3   0