Managing access to a former employee's data

Northwestern IT can grant access to a voice mailbox, email mailbox, Northwestern Box folders, or set up an auto-reply message on a departed employee's email account. However, we require email authorization from Human Resources before we can grant this access.

Human Resources requires that all requests for these types of access be reviewed and approved by their department.  Please contact your department’s HR representative and provide the following information:
  • Name and email address of the departed employee
  • Business justification for access to the email, voicemail or Box account
  • Name and email address of the individual that will need access to the account
  • Verbiage for the auto-reply message, if applicable
Please contact the appropriate HR representative for your area:

See Also:

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP), via chat at or via email at

Keywords:leave, LOA, OOTO, terminated, owner, box, northwestern box, email, voicemail, calendar, departed,   Doc ID:74131
Owner:TSS Tier 2 .Group:Northwestern
Created:2017-06-19 09:20 CDTUpdated:2019-02-04 11:59 CDT
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