Managing the subscribers of a listserv you own

If you are the owner of a listserv, you can add, remove, and modify permissions of subscribers using either the Listserv Web Interface or email commands.

List Subscribers

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. Click Subscriber Reports on the left side panel.
  3. Under Select List, choose the list for which you want to view subscribers.
  4. The list of subscribers will appears on the bottom page
  5. You can either view the subscribers in the browser or have an email summary sent to you.

Add Multiple Subscribers in Bulk

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. Click Subscriber Reports on the left side panel.
  3. Under Select List, choose the list that you want to update
  4. Next to Add Subscriber, click on Bulk Operations hyperlink where you can upload the txt file
  5. Create a text document (.txt) with one address per line with each address following the format EmailAddress Name (example: johndoe@northwestern.edu John Doe)
  6. Make sure to select Add the imported addresses to the list 
  7. Click Choose File next to Input File and choose the text document of addresses you created.
  8. Click Import to add all subscribers on your text document.

Delete Multiple Subscribers in Bulk

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. Click Subscriber Reports on the left side panel.
  3. Under Select List, choose the list that you want to update
  4. Next to Add Subscriber, click on Bulk Operations hyperlink where you can upload the txt file
  5. Create a text document (.txt) with one address per line with each address following the format EmailAddress Name (example: johndoe@northwestern.edu John Doe)
  6. You have 2 options: 
    1. Remove the imported addresses from the particular list that you select 
    2. Remove the imported addresses from all the lists 
  7. Create a text document (.txt) with one address per line following this format: EmailAddress Name (example: johndoe@northwestern.edu John Doe)
  8. Make sure to select the remove option
  9. Click Choose File next to Input File and choose the text document of addresses you created.
  10. Click Import to remove all subscribers in your text document.

Add Subscribers

Northwestern Listserv Web Interface

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. Click Subscriber Reports on the left side panel.
  3. Under Select List, select the list you would like to add subscribers to.
  4. Enter the Email Address and Name of Subscriber under "Add Subscriber"
  5. Check Send Email Notification if you want the subscriber to be notified that they are being added to the list.
  6. Click Update.

Email Commands

  1. Send a plain text email to listserv@listserv.it.northwestern.edu without any subject line, and do NOT include signatures in the message.
  2. In the body of the email, type ADD LISTNAME email@address firstname lastname (For example: ADD EXAMPLE johndoe@northwestern.edu John Doe adds John Doe to the listserv EXAMPLE).

Delete Subscribers

Northwestern Listserv Web Interface

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. Click Subscriber Reports on the left side panel.
  3. Under Select List, select the list you would like to delete the subscribers
  4. Check the box for the subscribers that you want to remove
  5. Check Send Email Notification if you want the subscriber to be notified that they are being removed from the list.
  6. Click Update.

Email Commands

  1. Send a plain text email to listserv@listserv.it.northwestern.edu without any subject line, and do NOT include signatures in the email.
  2. Type DELETE [listname] email@address (For example: DELETE EXAMPLE johndoe@northwestern.edu removes johndoe@northwestern.edu from the listserv EXAMPLE@listserv.it.northwestern.edu).

For assistance with any listserv topic, select the green question mark icon next to the topic from within the Listserv Web Interface.

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at consultant@northwestern.edu.




Keywords:owner email collaboration manage owner managing   Doc ID:62616
Owner:TSS Tier 2 .Group:Northwestern
Created:2016-04-09 15:49 CSTUpdated:2022-02-10 16:47 CST
Sites:Northwestern
Feedback:  2   4