Managing the subscribers of a listserv you own

If you are the owner of a listserv, you can add, remove, and modify permissions of subscribers using either the Listserv Web Interface or email commands.

List Subscribers

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. Click List Management in the top left, then click Subscriber Management.
  3. Under Select List, choose the list for which you want to view subscribers.
  4. Find the option to Review List Members at the bottom of the screen.
  5. You can either view the subscribers in the browser or have an email summary sent to you.

Add Multiple Subscribers in Bulk

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. On the top menu bar, click List Management.
  3. From the dropdown menu, click Subscriber Management.
  4. Under Select List, select the list you would like to add subscribers to.
  5. Select the Bulk Operations tab.
  6. Create a text document (.txt) with one address per line with each address following the format EmailAddress Name (example: johndoe@northwestern.edu John Doe)
  7. Make sure to select Add the imported addresses to (LISTNAME) as the Function, otherwise you will risk removing existing subscribers.
  8. Click Choose File next to Input File and choose the text document of addresses you created.
  9. Click Import to add all subscribers on your text document.

Delete Multiple Subscribers in Bulk

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. On the top menu bar, click List Management.
  3. From the dropdown menu, click Subscriber Management.
  4. Under Select List, select the list you would like to add subscribers to.
  5. Select the Bulk Operations tab.
  6. Create a text document (.txt) with one address per line following this format: EmailAddress Name (example: johndoe@northwestern.edu John Doe)
  7. Make sure to select Remove the imported addresses from (LISTNAME); do not add any subscribers as the Function.
  8. Click Choose File next to Input File and choose the text document of addresses you created.
  9. Click Import to remove all subscribers in your text document.

Add Subscribers

Northwestern Listserv Web Interface

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. On the top menu bar, click List Management.
  3. From the dropdown menu, click Subscriber Management.
  4. Under Select List, select the list you would like to add subscribers to.
  5. In the Single Subscriber tab, enter the Email Address and Name of Subscriber under "Add New Subscriber"
  6. Check Send Email Notification if you want the subscriber to be notified that they are being added to the list.
  7. Click Add to [LISTNAME].

Email Commands

  1. Send a plain text email to listserv@listserv.it.northwestern.edu without any subject line, and do NOT include signatures in the message.
  2. In the body of the email, type ADD LISTNAME email@address firstname lastname (For example: ADD EXAMPLE johndoe@northwestern.edu John Doe adds John Doe to the listserv EXAMPLE).

Delete Subscribers

Northwestern Listserv Web Interface

  1. Log in to the Northwestern Listserv Web Interface at https://listserv.it.northwestern.edu .
  2. On the top menu bar, click List Management.
  3. From the dropdown menu, click Subscriber Management.
  4. Under Select List, select the list you would like to add subscribers to.
  5. Enter the email address into the Name or Address textbox under Examine or Delete Subscription.
  6. Click Search In [Listname].
  7. To examine or delete a subscriber, select the email address and click the appropriate button.

Email Commands

  1. Send a plain text email to listserv@listserv.it.northwestern.edu without any subject line, and do NOT include signatures in the email.
  2. Type DELETE [listname] email@address (For example: DELETE EXAMPLE johndoe@northwestern.edu removes johndoe@northwestern.edu from the listserv EXAMPLE@listserv.it.northwestern.edu).

For assistance with any listserv topic, select the green question mark icon next to the topic from within the Listserv Web Interface.

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP), via chat at http://www.it.northwestern.edu/chat or via email at consultant@northwestern.edu.




Keywords:owner email collaboration manage owner managing   Doc ID:62616
Owner:TSS Support Services .Group:Northwestern
Created:2016-04-09 16:49 CDTUpdated:2019-02-04 11:59 CDT
Sites:Northwestern
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