Setting up your (Exchange) account in Outlook 2016 for macOS

There are two email/calendaring systems at Northwestern. Faculty and staff use Exchange (, and students use Google/Gmail ( These instructions guide you through configuring your Exchange account in Outlook.

Note for members of the Feinberg School of Medicine: The F5 Big-IP Edge client must be installed on your computer and connected to the server before configuring your Northwestern email. See these Knowledge Base articles for instructions.
  1. If you are opening Outlook for the first time, click Add Account, then select Exchange. If you already have an account configured in Outlook, go to Outlook > Preferences > Accounts from the top menu bar, then click the + symbol in the bottom-left corner and select Exchange...
  2. Complete the following:
    • As the E-mail address, enter your email address
    • From the Method dropdown menu select User Name and Password
    • As the User name, enter ads\your NetID
    • As the Password, enter your NetID password
    • Check the Configure automatically checkbox
    • This image is a screenshot of the account information page, with prompts for an email address, a username, and a password,
  3. Click Add Account, then:
    • Enter an Account description: Northwestern (or whatever you'd like to call this account)
    • Enter your Full Name: The name you would like to appear attached to your email in the From field on messages you send.
    • Verify that the information in the other fields is correct, then click the red close button in the upper left.
    • This image is a screenshot of the accounts window with propts for a full name, email address, username and password

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP), via chat at or via email at

Keywords: email mac email Mac   Doc ID:62435
Owner:TSS Tier 2 .Group:Northwestern
Created:2016-04-01 11:15 CSTUpdated:2018-02-28 12:44 CST
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