Finding Skype contacts outside of Northwestern in Skype for Business (Lync)

If you use Windows Skype for Business, you can connect over the Internet with consumer Skype users simply by searching for their contact.

  1. Type a name, IM address, or desk phone number (Northwestern contacts only) in the Skype for Business search box. 
    • As you type, search results will start appearing and the tabs will change from Groups, Status, Relationships, and New to My Contacts and Skype Directory.
  2. Keep Contacts selected to search for Northwestern contacts within Exchange.
  3. Click Skype Directory to search for Skype contacts outside the University. 
    • Knowing a Skype ID and location helps narrow searches quickly, as well as searching by email address or Microsoft account (e.g.,

  4. After finding contacts in the Skype Directory you may add them to My Contacts, instant message them, see their presence information, or conduct an audio or video call
The consumer Skype Directory does not include Skype for Business users from other domains; it only includes consumer Skype users.

See Also:

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP), via chat at or via email at

Keywords:exchange search   Doc ID:62301
Owner:TSS Tier 2 .Group:Northwestern
Created:2016-03-28 14:23 CSTUpdated:2017-03-29 12:51 CST
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