Installing, Using, and Uninstalling Symantec Endpoint Protection on macOS

Step-by-step instructions on how to install, run, use, and uninstall Symantec Endpoint Protection for macOS.

 Installation Instructions

  1. Download Symantec Endpoint Protection for Mac. 
  2. When the "File Download" window appears, click the Save button and select a folder where the installer file will be downloaded. After the download is complete, double-click the Symantec Endpoint Protection.dmg file. A window similar to the following will appear:
    Symantec Installer Welcome
  3. Click Agree & Install. A window similar to the following will appear once installation is complete:
    Credentials Dialogue Box
    1. Type a user name that has administrative privileges in the Name: field. 
    2. Type the password for the user name entered above in the Password or phrase: field.
  4.  Click OK. If you are successful, A window similar to the following will appear once installation is complete:
    Symantec Completed Installation Screen
  5. Click Close & Restart to finish the installation and restart your computer.

Manually Running LiveUpdate

  1. Connect to the Internet.
  2. Launch LiveUpdate. A window similar to the following will appear:

    Update Prompt

  3. Click Update Now. Once the update is completed, you will see a notice that your software is up to date.
  4. Click Quit.

Manually Scheduling a LiveUpdate Session

  1. Launch Live Update. A window similar to the following will appear:

    Symantec Welcome Page

  2. Click Settings > LiveUpdate tab:

    LiveUpdate Scheduling Page


    1. Select Daily from the Set a Frequency drop down menu. 
    2. Select a time of the day when you want to update your virus definitions under the Set the time: section.

      Note: Try to select a time when you are not using your computer (such as lunch time), otherwise you may notice that your computer is slow when updates are being run.

  3. Click Apply Changes to apply and save your changes.

Scheduling a Virus Scan

  1. Launch Symantec Endpoint Protection. A window similar to the following will appear:

    Symantec Welcome Screen

  2. Click on Configure under Scheduled Scans. A window similar to the following will appear:

    Configure Scans Screen

  3. Click on Add scheduled scans... A window similar to the following will appear:

    Scan Schedule Screen


    1. Type a description for your scan into the Enter a name for the task: field. 
    2. Select Daily from the Set a Frequency drop down menu. 
    3. Select a time of the day when you want to perform the scan under the Set the time: section.

      Note: Try to select a time when you are not using your computer (such as lunch time), otherwise you may notice that your computer is slow when scans are being run.

  4. Click OK, then Done.

Uninstall Symantec Endpoint Protection on macOS

For instructions on uninstalling Symantec Endpoint Protection on macOS please visit:
Uninstalling Symantec Endpoint Protection on macOS

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at consultant@northwestern.edu.



Keywords:LiveUpdate Virus Scan Schedule sep antivirus Mac   Doc ID:62269
Owner:TSS Endpoint Management .Group:Northwestern
Created:2016-03-27 20:53 CDTUpdated:2021-01-05 12:32 CDT
Sites:Northwestern
Feedback:  75   75