Installing and using Symantec Endpoint Protection on Windows

Step-by-step instructions on how to install, run, and use Symantec Endpoint Protection for Windows.

Windows Installation Instructions

  1. Download either the 32 bit version or the 64 bit version of SEP (To determine which is appropriate for your computer, see this page from Microsoft's support website).
  2. Extract SEPv12.zip or SEPWin64.zip.
  3. From the extracted location, double-click Setup.exe.
  4. Once you have launched the installer, a window similar to the following will appear:

  5. Click Next.
  6. In the following window: 
    1. Click the I accept the terms in the license agreement radio button.
    2. Click Next.
  7. On the following window:
    1. Select the Unmanaged Client Install radio button.
    2. Click Next.
  8. On the following window:
    1. Select the Typical radio button.
    2. Click Next.
  9. Choose whether or not you wish to have your information automatically forwarded to Symantec, then click Next.
  10. A window similar to the following will appear after the install is completed:
    Symantec Installer Completed
  11. Click Finish.
  12. Symantec will ask you if you wish to restart your computer. If prompted, select either Remind Me Later or Restart Now.
  13. Click Close once the updates have finished.
  14. If your operating system requires a reboot, your computer will reboot automatically. Symantec Endpoint Protection will be completely installed after the reboot. The Symantec shield icon will appear on the task bar in the bottom right corner of your screen. If your operating system does not require a reboot, you will know the installation was successful when you see the yellow Symantec shield icon appear on the task bar at the bottom right corner of your screen.

Manually Running LiveUpdate

  1. Connect to the Internet.
  2. Select Start > Programs > Symantec Endpoint Protection > Symantec Endpoint Protection. A window similar to the following will appear:

    Symantec Welcome Screen
  3. Click LiveUpdate. A window similar to the following will appear:

    Updating Screen

  4. Click Close once the update is complete.

Manually Scheduling a LiveUpdate Session

  1. Select Start > Programs > Symantec Endpoint Protection > Symantec Endpoint Protection. A window similar to the following will appear:

    Symantec Welcome Screen

  2. Select Change Settings > Client Management > Scheduled Updates…. A window similar to the following will appear:

    Update Scheduling Screen

  3. Click the Enable automatic updates checkbox.
    1. Select Daily from Frequency and Time dropdown menu.
    2. Click OK to close the Virus Definition Update Schedule window. 
  4. Click OK to close the Schedule Virus Definition Updates window.

Scheduling a Virus Scan

  1. Select Start > Programs > Symantec Endpoint Protection > Symantec Endpoint Protection. A window similar to the following will appear:

    Symantec Welcome Screen

  2. Select Scan for threats. A window similar to the following will appear:

    Scan Welcome Screen

  3. Click Create a New Scan. A window similar to the following will appear:

    New Scan Type Selection

  4. Select the Full Scan radio button, then click Next. A window similar to the following will appear:

    File Type Options

  5. Click Next button. A window similar to the following will appear:

    Scan Time Selection

  6. Click the Next button. A window similar to the following will appear:

    Scan Frequency


    1. Select Daily under the Frequency section.
    2. Select a time of the day when you want to perform the scan under the When section. Note: Try to select a time when you are not using your computer (such as lunch time), otherwise you may notice that your computer is slow when scans are being run.

  7. Click the Next button. A window similar to the following will appear:

    Scan Name


    1. Type a descriptive name for your scan into the Name: field.
    2. Type a description for your scan into the Description: field.

  8. Click Finish.

Configure Symantec AutoProtect and Tamper Protection

File System Auto-Protect is a type of ongoing or background scan. Auto-Protect is enabled by default. If you turn off any of the options you run the risk of being infected. Whenever you access, copy, save, move, open, or close a file, Symantec Endpoint Protection's File System Auto-Protect scans the file to ensure that a the file is not infected. It is important that you keep this enabled at all times, particularly if you are using Eudoram.
Internet E-Mail Auto-Protect is another type of ongoing or background scan. This scan will check incomming as well as outgoing email. If you use an email client other than Outlook and/or Outlook Express, you need to have this enabled.
Tamper Protection protects Symantec applications from tampering by worms, Trojan horses, viruses, and security risks.

The following steps outline how to ensure that the three services mentioned above are active on your computer.

  1. Select Start > Programs > Symantec Endpoint Protection > Symantec Endpoint Protection. A window similar to the following will appear:

    Symantec Welcome Image

  2. Select Change Settings> Configure Settings next to Antivirus and Antispyware Protection. A window similar to the following will appear:

    AutoProtect Settings

    1. Make sure the Enable Auto-Protect (Enabled) checkbox is checked.
    2. Click OK.

  3. Select Configure > Internet E-Mail Auto-Protect. A window similar to the following will appear:
    Internet and Email Settings



    1. Make sure the Enable Internet E-Mail Auto-Protect checkbox is checked.
    2. Click the Advanced button. A window similar to the following will appear:
      Internet and Email Advanced Settings

      Note: If your email client is configured to use SSL (Server Socket Layer), you will need to change the Incoming server (POP3): field.

      1. Type 995 into the Incoming server (POP3): field.
      2. Click OK to close the window and save your changes.
      3. Click OK.
  4. Select Change Settings > Client Management Settings >Tamper Protection. A window similar to the following will appear:

    Tamper Protection Settings


    1. Make sure the Protect Symantec security software from being tampered with or shut down checkbox is checked. 
    2. Click OK.

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP), via chat at http://www.it.northwestern.edu/chat or via email at consultant@northwestern.edu.




Keywords:SEP antivirus   Doc ID:62268
Owner:IT Support Center .Group:Northwestern
Created:2016-03-27 19:13 CSTUpdated:2017-08-11 07:17 CST
Sites:Northwestern
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