Managing your @u.northwestern.edu (or other Google G Suite) account (password and nicknames)

Once you have activated your G Suite account, use the Account Management page to change your password, set up to two aliases or nicknames, change your graduation year, and delete your existing account (alumni only). This article is applicable to G Suite accounts, including @u.northwestern.edu, @nlaw.northwestern.edu, @alum.northwestern.edu, @kelloggalumni.northwestern.edu, and @fsm.northwestern.edu accounts.

  • If you have an active NetID, you can access the Account Management Page at http://umail.northwestern.edu/manage, where you’ll log in with your NetID and password.
  • If you are an alum with an expired NetID, you can access the Account Management Page at http://umail.northwestern.edu/alum, where you’ll log in using your name, birthday, and verify or set up a PIN.
Once you have accessed your Account Management Page, you can:

Create nicknames

While your official email address will appear in the Online Directory and systems like Canvas and CAESAR, you can add up to two nicknames, or email aliases, on your email account. You can send and receive mail sent to your assigned account name or any of your account nicknames. 

  1. In the Create/Remove Nicknames section, enter your desired nickname in the box next to Add a nickname
  2. Click the Add Account Nickname button. 
Once you add your nickname(s), see Google's article Send emails from a different address or alias to configure your email program to send from your new nickname.

Reset your account password

  1. In the Reset password section, enter your desired password in the box next to Enter New Password.
  2. Enter the password again in the box next to Verify New Password.
  3. Click the Update Password button. Your account password will be changed immediately

Change your email display name (after an official name change)

By default, the display name associated with your email address is your official name as listed in CAESAR. This is the sender name that appears to others when you send email. If you change your name, you can change your email display name to reflect that change.

Before you can change your name on your email account, you must first submit a name change request through your school's Registrar. See the Registrar's page File a Name Change for more info.

Once your submitted name change appears in the Online Directory, you can change your display name by clicking the Update Name button on the Account Management Page. The display name on your email account will change to reflect the name on file with the Registrar.

Change the graduation year on your account

  1. In the Change Year section, click the dropdown box to select your new Graduation Year.
  2. Click Update Year.
Note: If your graduation year is in the past, the form will not allow you to select it. Please contact Northwestern IT at consultant@northwestern.edu to manually have your email graduation year changed.

Change a FERPA account name (e.g., A1B2C3) to a standard account name

When you initially created your account, you had the option to generate a random, FERPA-protected account name, in the format A1B2C3@u.northwestern.edu. If you chose this option by mistake and want to change your account name to a standard FirstnameLastnameYear account:
  1. In the Change to Standard Email Account section, click the dropdown box to select your Graduation Year.
  2. Click Update Email Account.

See Also:

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP), via chat at http://www.it.northwestern.edu/chat or via email at consultant@northwestern.edu.




Keywords:alias username reset @alum @nlaw @fsm @u @kelloggalumni ferpa email password "email password"   Doc ID:62236
Owner:TSS Tier 2 .Group:Northwestern
Created:2016-03-25 19:56 CSTUpdated:2018-12-19 15:15 CST
Sites:Northwestern
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