Adding a shared or delegated (Microsoft 365) account in Outlook for macOS

To view a mailbox other than your own in Outlook for macOS, the mailbox owner must provide delegate access to your account with permissions to that mailbox. Once the permissions have been added, the following instructions will add the additional mailbox to your Outlook profile.

  1. Select Tools > Accounts.

  2. This is an image showing the Tools menu.  The Accounts item is on the bottom of this menu.
  3. Select your Exchange Account, then click Advanced.

  4. This is an image showing where the Advanced button is.  It is located on the bottom right of the Exchange Accounts window
  5. Select the Delegates Tab, then click the plus (+) sign under People I am a delegate for.

  6. This is an image showing where you click to add yourself as another person's delegate.  You click on the plus sign at the bottom left of the window.
  7. Search for the individual you wish to add by first name, last name, or email address.
  8. Once you have found their account, select their name and click OK.

See Also:

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at

Keywords:Exchange permissions share email mac Mac Exchange O365 M365   Doc ID:62206
Owner:TSS Tier 2 .Group:Northwestern
Created:2016-03-24 17:00 CDTUpdated:2020-12-14 12:17 CDT
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