Duo MFA prompt not displayed on MacOS or iOS

After providing username and password, the Duo MFA login prompt doesn't appear. Instead, an empty web page appears with https://admin-906cc653.duosecurity.com/ in the URL field.

This error is often due to content restrictions, or other security measures, enforced on Apple devices. To resolve this error, check the following: 
  1. Clear browser cache & cookies, and use private/incognito mode - instructions
  2. Disable content filtering/blocking - instructions
  3. Be sure to accept cookies from duosecurity.com - instructions
  4. Enable Javascript in your browser - instructions
  5. Turn off Apple's "Private Relay" feature - instructions




Keywords:duo mfa apple safari mac iphone   Doc ID:121038
Owner:Phil T.Group:Northwestern
Created:2022-09-02 10:50 CDTUpdated:2022-09-07 09:48 CDT
Sites:Northwestern
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