Creating and logging in to your Northwestern Zoom account

Zoom is available to you as long as you have a current, valid Northwestern NetID. A licensed Zoom account will automatically be provisioned for you the first time you log in with your NetID.

  1. Go to and click the Log in button.
    Northwestern Zoom login page

  2. When prompted to choose a Microsoft account, choose Use Another Account to enter your Northwestern credentials
    Microsoft chouse

  3. When prompted with the Microsoft splash page, enter [yourNetID] and click Next.

  4. At the Northwestern Online Passport screen, enter your NetID password where prompted and click Sign in.

  5. Confirm your identity with Duo multi-factor authentication.

  6. Your Zoom dashboard is where you will manage your meetings, recordings, and profile.
    Zoom dashboard

  7. In the upper right, click your profile picture. If this your first time logging in, this might just be your first initial. If the information shows LICENSED, you are using a Northwestern license. However, if your information shows BASIC, you are not.
    Zoom licensed account Zoom basic account

  8. In addition, from the left pane, click Account Profile to verify that your Zoom account is part of Northwestern's license (account number 1020213).
    Zoom dashboard with Account Profile highlighted

  9. If your account does not show as a Northwestern licensed account or you have limited/no access to a valid Northwestern NetID, contact

See Also:

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at

Keywords:license basic licensed account   Doc ID:98220
Owner:Michael C.Group:Northwestern
Created:2020-02-25 10:30 CSTUpdated:2022-06-16 13:43 CST
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