Course Not Marking Complete
You have taken a training or class in myHR Learn and the status is still incomplete.
Try these steps when the web-based class you have taken in myHR Learn isn't being marked complete:
- Clear the browser's cookies and cache and ensure that third party cookies are enabled: northwestern.edu/hr/documents/learning-performance/howtomanagecookies.pdf.
- Use a different browser to access the course from the one that was used when completing the course.
- Use an incognito browser window to launch the course.
Once the above is followed, return to the course page and navigate to the end of the course. You should be notified that the course has been completed and that you can exit the page.