Setting up built-in VPN for Windows - Feinberg School of Medicine use only

The Northwestern VPN allows you to connect to the Northwestern network when you're off campus. As a member of the Feinberg School of Medicine, you must use the built-in VPN client on your Windows computer to connect to VPN.

Northwestern IT is aware of VPN access issues from China. We tried implementing workarounds by changing our VPN public IP. However, within a few days of these workarounds Northwestern VPN was blocked again by the Chinese telecommunications agency. At the present time, we cannot provide a solution to using Northwestern VPN in China because the Chinese telecommunications agency continually searches for and blocks Northwestern VPN servers. We have heard anecdotally from some people that using a third party VPN service has worked for them, but we cannot confirm which, if any services, will work.

Built-in VPN on Windows 10

  1. Open Windows settings by pressing Windows Key + I.
  2. Select Network & Internet.
  3. In the sidebar, select VPN, then click Add a VPN connection.
  4. Fill out the form as follows:
    VPN provider Windows (built-in)
    Connection name Northwestern VPN
    Server name or address vpn-nu.vpn.northwestern.edu
    VPN type L2TP/IPsec with pre-shared key
    Pre-shared key northwesternvpn
    Type of sign-in info User name and password
    User name <Your NetID>
    Password <Your NetID password>
  5. Click Save.
  6. Find the new connection in the list, click it, and click Connect.
    Windows 10 VPN

Built-in VPN on Windows 8.1 and 8

  1. Open the Control Panel by pressing the Windows Key on your keyboard, typing Control Panel into the search bar, then selecting Control Panel from the search results.
  2. In the Control Panel, select Network and Internet > Network and Sharing Center.
  3. Select Set up a new connection or network.
  4. Select Connect to a workplace and click Next. If you see a screen that says "Do you want to use a connection that you already have?", select No, create a new connection and click Next.
  5. Select Use my internet connection (VPN).
  6. In the Internet address field, enter vpn-nu.vpn.northwestern.edu. In the Destination name field, enter Northwestern VPN. Click Create.
    This image displays a screenshot of the Connect to Network page
  7. From the Network and Sharing Center, select Change adapter settings, right-click Northwestern VPN, and select Properties.
    This image shows a screen shot of the Network and Sharing page, highlighting the change adapter settings option
    This image shows the properties option on the Network connections window
  8. Select the Security tab. Set Type of VPN to Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec).
  9. Under Data encryption select Require encryption (disconnect if server declines)
  10. Check the Allow these protocols button, and ensure that Challenge Handshake Authentication Protocol (CHAP) and Microsoft CHAP Version 2 (MS-CHAP v2) are the only two selected. 
    This image shows a screenshot of the 'Northwestern VPN Properties' windows 'Security' tab with the settings properly set up.
  11. Click the Advanced Settings button. Enter northwesternvpn as the Key. Click OK, then OK again to close the Northwestern VPN Properties window.
    This image shows the prompt for the preshared key authentication under the Advanced properties window
  12. In the lower-right corner of your desktop, within the system tray click the Network icon, then click Northwestern VPN and click Connect.
  13. In the Network Authentication window:
    • Windows 10: Enter your NetID as the User name and your NetID password as the Password.
    • Windows 8/8.1: Enter ads\your NetID as the User name (e.g., ads\abc123) and your NetID password as the Password.
  14. Click OK. You should now be connected to the Northwestern VPN.

Built-in VPN on Windows 7

  1. Open the Network and Sharing Center by clicking Start > Control Panel > Network and Internet > Network and Sharing Center.
  2. Select Set up a new connection or network.
  3. Select Connect to a workplace and click Next. If you see a screen that says "Do you want to use a connection that you already have?", select No, create a new connection and click Next.
  4. Select Use my internet connection (VPN).
  5. In the Internet address field, enter vpn-nu.vpn.northwestern.edu. In the Destination name field, enter Northwestern VPN. Click Next.
  6. In the User name field, enter your NetID. In the Password field, enter your NetID password. Click Create.
  7. The connection is ready to use confirmation window will appear. Click Close.
  8. From the Network and Sharing Center, select Change adapter settings, right-click Northwestern VPN, and select Properties.
    This image shows the properties option on the Network connections window
  9. From the Northwestern VPN Properties window, select the Options tab. Under Dialing options, un-check Include Windows logon domain.
  10. Select the Security tab. Set Type of VPN to Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec).
    This image shows a screenshot of the 'Northwestern VPN Properties' windows 'Security' tab with the settings properly set up.
  11. Click Advanced Settings.
  12. Enter northwesternvpn in the Key input box.
  13. Click OK, then click OK again to finish the configuration.

For additional assistance please contact Feinberg IT at fsmhelp@northwestern.edu, or call the IT Support Center at 847-491-4357 (1-HELP) option 5.



Keywords:tablet virtual private network   Doc ID:97373
Owner:TNS Data Network .Group:Northwestern
Created:2020-01-24 17:01 CSTUpdated:2021-03-17 09:12 CST
Sites:Northwestern
Feedback:  12   3