Use these steps if you get your mail through the app called
Outlook on your phone. If you use the
Mailapp, use the steps in the next section.
- Open the Outlook app
- Press on your account icon in the upper left hand corner
- Press on the gear icon in the lower left hand corner
- Press on your Northwestern Account
- Press Delete Account
- Follow the instructions here to get your @northwestern Email back on Outlook:
Use these steps if you get your mail through the app called
Mail on your phone. If you use the
Outlookapp, use the steps in the previous section.
- Go to Settings
- Press on Passwords and Accounts
- Click Re-enter Password, if it appears.
- If Re-enter Passworddoes not appear, please navigate to your Mail app, and let the Mail app attempt to fetch new emails.
- If you do not see your latest emails, restart from step one.
- If you do see new emails, close the Mail app and try these steps again in a few minutes.
- Sign in with your NetID and password when prompted.