Preventing frequent disconnections from eduroam Wireless on macOS

If your macOS computer frequently disconnects from Northwestern wireless, make sure the security certificate for the connection is set to always accept the connection.

  1. In Spotlight, search for keychain access.
  2. In the top-right corner of the Keychain Access window, search for netauth2.

    Image of the certificate on the keychain screen.

  3. Double-click the certificate, twist the Trust triangle down to open its options, and select the Secure Sockets Layer (SSL) option to Always Trust.
    Netauth2 window with Trust triangle toggled open and highlighted, and Secure Sockets Layer (SSL) drop-down menu option chosen to Always Trust and highlighted.

  4. Close the window, and when prompted, enter in your local computer password to save the edits.


See Also:

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at

Keywords:wifi wi-fi network internet certificate netauth netauth2 Mac eduroam   Doc ID:62341
Owner:TNS Data Network .Group:Northwestern
Created:2016-03-29 14:12 CDTUpdated:2022-02-01 11:48 CDT
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