Securing a personal computer at Feinberg School of Medicine for use with Duo Device Health (DDH)

In order to access Northwestern resources behind multi-factor authentication using Duo, you will need to install Duo Device Health by December 5th, 2022. In order to successfully pass the DDH security checks that will allow you to connect to your Outlook client, webmail and a host of other NU resources behind MFA, your computer's hard drive will need to be encrypted and an approved antivirus program needs to be installed and running. Please visit the links below and follow the instructions to ensure your computer's compliance.

Hard drive encryption

Antivirus Software

Duo Device Health

  • Once you have full disk encryption and antivirus software, you can install our Duo Device Health application

    • The installation files can be found here (click on the version you need)

      • Download link for PC and Mac

  • After you have installed Duo Device Health, encrypted your hard drive, and installed an approved anti-virus program you can successfully connect to Northwestern sites and resources using Duo multi-factor authentication

  • Additionally, here are instructions to setup your local Outlook email client:

Please note that we are limited in our support for personal computers. We can respond to your questions and point you to the correct solution, but we cannot assist you remotely or on-site. If you have questions, please review our FAQ or email our service desk at

Keywords:Encryption Filevault Antivirus DDH Duo Bitlocker   Doc ID:106445
Owner:Ryan K.Group:Northwestern
Created:2020-10-07 07:53 CSTUpdated:2022-11-15 12:27 CST
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