Setting up your @northwestern.edu (Office 365) account on iOS (iPhone) behind MFA

While you can use either Microsoft Outlook for iOS or the native Mail and Calendar apps to access your Northwestern Exchange account, you will have a much better experience using Outlook. However, the choice of which app to use is yours. Instructions for configuring both can be found below. Just make sure you don't use the OWA or Office 365 apps for iOS because they lack essential functionality.

Microsoft Outlook for iOS with Duo Mobile authentication

  1. Enter your @northwestern.edu email address and tap Add Account
    add account
  2. When prompted with the Northwestern Online Passport
    • Your @northwestern.edu email address should already be populated as the Username
    • Enter your NetID password as the Password
    • Tap Sign in
    online passport
  3. Confirm your identity with Duo Mobile multi-factor authentication
    Duo Mobile authentication login
  4. If prompted to add another account, tap Maybe Later
  5. Choose whether or not to enable notifications

iOS Mail App with Duo Mobile authentication

  1. Tap Settings > Passwords & Accounts > Add Account (iOS 11 and above)
  2. Tap Microsoft Exchange
  3. Enter the following information:
    • Email: your full @northwestern.edu account 
    • Description: Northwestern
    exchange login
  4. Tap Next, then tap Sign In
  5. When prompted with the Northwestern Online Passport
    • Your @northwestern.edu email address should already be populated as the Username
    • Enter your NetID password as the Password
    • Tap Sign in
    online passport
  6. Confirm your identity with Duo Mobile multi-factor authentication
    Duo Mobile authentication login
  7. Tap Continue
    iOS email
  8. Select the functions of your account you want to synchronize with your phone, then click Save

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at consultant@northwestern.edu.




Keywords:outlook email mail phone iphone Exchange   Doc ID:100857
Owner:TSS Tier 2 .Group:Northwestern
Created:2020-04-19 18:37 CDTUpdated:2020-07-29 16:27 CDT
Sites:Northwestern
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